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Receptionist

Employer
Rodericks Dental Partners
Location
Shepton Mallet
Salary
Competitive Salary + practice performance bonus sc
Closing date
16 Jul 2024

View more

Organisations
Corporate
Job Type
Receptionists
Contract Type
Salaried Permanent
Hours
Part time
Practice Type
Mixed (NHS/Private)

Job Details

Role Description

Dental Receptionist
Shepton Mallet BA4 5AN

Monday - Wednesday 8:30am - 2:30pm

  • Tiered salary based on experience and skills
  • Retail discounts and deals through our easy-to-use app
  • Annual leave that increases with length of service
  • Extra day of annual leave for your Birthday!
  • Comprehensive training (including online and in person courses)
  • Refer a friend scheme

As a Receptionist you are at the heart of your practice. You are the first point of contact for every customer. Welcoming them in, understanding how they are feeling, and making sure they have a great experience. You’ll know that first impressions count.

You’ll work side by side with every team member and build trust through your efficiency, accuracy, and people skills. You’ll be a great communicator. Able to talk clearly and calmly with every patient both in person and over the phone. And you’ll be able to handle any concerns and queries that patients have regarding the treatments on offer in the practice, including pricing and follow ups.

Key responsibilities:

  • Providing an exceptional patient journey both in person and over the phone
  • Managing the diaries and making sure that the time is filled correctly
  • Working with the team to understand the full range of NHS and Private treatment options available within the practice
  • Completing relevant forms for NHS and private schemes within a specified timescale
  • Taking payments and chasing outstanding patient debt
  • Liaising with dental laboratories, supply companies and other organisations

Key skills and experience:

  • Ability to easily build rapport, and work to a high level of customer service
  • Ability and passion to build your knowledge of treatment options within the dental sector – becoming an expert on what your practice has to offer!
  • Passionate about driving the success of the practice by seizing opportunities  
  • Able to follow processes and work in a structured and organised way 
  • Comfortable working to practice KPIs (call answer rate, data capture and rebooking)
  • IT skills with the ability to learn SOE software 
  • Positive nature - Able to show resilience and always work in a composed manner  
  • Strong attention to detail
  • An excellent team player

If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.

 

Company

When Rodericks and Dental Partners merged in early 2022, it presented us with a powerful new opportunity. To bring the best of two great groups together.

Our focus on clinically led care is helping us to improve lives through quality dentistry, together.

We’re empowering our colleagues to shape their futures how they want, with genuine career progression that balances life with work.

We nurture open environments where every person feels respected and support is everywhere, at every level. And we win together with great rewards, incentives, and recognition for every role

Company info
Website
Telephone
01604 970988
Location
15 Basset Court
Loake Close
Grange Park
Northampton
Northamptonshire
NN4 5EZ
GB

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