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Dental Receptionist - North Walsham

The Dental Design Studio
NR28 9BP, North Walsham
Closing date
4 May 2024

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Job Type
General Dental Practice Appointments
Contract Type
Full time
Practice Type
Mixed (NHS/Private)

Job Details

Job description

We are seeking an enthusiastic and friendly Receptionist to join our fantastic Dental Practice in North Walsham.

Our receptionists (who are also our Practice Ambassadors) play a vital role in the day to day running of our businesses and therefore we are looking for someone who is highly motivated in delivering exceptional, first class customer service.

Our receptionists must be able to create a warm, welcoming atmosphere and provide a positive, memorable experience for our patients.

Previous experience:

We are looking for someone who has had at least 1 years previous experience of working in a reception setting (preferably medical or dental), applications from qualified dental nurses are also welcomed.

Skills & attributes:

  • Excellent communication skills (verbal & written)
  • Good command of the English language
  • Organised and methodical
  • Quick learner
  • Team player
  • Self-motivated and confident
  • Able to work alone on reception
  • Calm under pressure
  • Trustworthy & Reliable
  • Great attention to detail

Main responsibilities:

  • Meeting and greeting patients, providing a great first impression
  • Booking and amending appointments
  • Undertaking opening and closing procedures
  • Answering patients’ queries by telephone and email as well as in person
  • Promoting the practice for new patients
  • Making patients aware of our dental services and offers
  • Handling payments
  • Accessing sensitive information whilst maintaining patient confidentiality
  • Supporting the Practice Manager and the clinical team with the smooth running of the practice
  • Other reception/admin duties


  • Competitive salary
  • 20 days holiday + 8 Bank Holidays (Pro-rata)
  • Staff discount
  • Contributory pension scheme
  • Uniform provided
  • Nice environment
  • Never a dull day!

Working hours will be 32 hours per week including Saturdays. We are also looking for someone who will be flexible to work additional days to cover sickness and holidays.

Salary is dependent on experience.

If you think this fantastic opportunity is for you then we want to hear from you, please apply by sending us your CV to our recruitment team.

Due to the expected high number of applications we will not be able to reply to all candidates, if you have not heard from us within 7/10 days of submitting your application please assume you have not been successful and we thank you in advance for your interest

Job Type: Permanent

Expected hours: 32 per week



  • GCSE or equivalent (preferred)


Work Location: In person

Reference ID: NWR 04042023JL




We are a group of 18 mixed dental practices with locations in London, Suffolk, Lincolnshire, Norfolk, Cumbria and Yorkshire. We are always looking for motivated dentists, nurses and hygienists who have a passion for what they do. Our practices are modern, well equipped and computerised. We offer a good number of UDAs and private work for potential associates. We can also help dentists get their performer number. Our practices have been finalists at the Private Dentistry Awards in a number of categories including Best Dental Practice.

Company info
1 Murray Road

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