Dental Practice Manager ~ North Walsham

We have an exciting opportunity for a dynamic full-time Practice Manager to join our fabulous team at our North Walsham, Norfolk practice.

The required hours will be Monday to Friday 08:30-17:30.

We are a very busy mixed dental practice with a great team of dedicated dental professionals all striving to deliver excellent patient care. Our practice is fully modernised & computerised, with digital x-rays. It is situated close to bus & tube stations, and there is car parking is nearby.

We are looking for someone that is cheerful, caring and efficient, a real team player with excellent communication skills, and dedication to the role.

The ideal candidate must have the following:

• At least 2 years of experience as a Dental Practice Manager or similar
• Excellent communication skills - oral & written
• Excellent inter-personal and organisational skills
• Excellent time management skills
• Excellent decision-making skills
• Competent in Microsoft Office

The role will include, but not be limited to the following:

• Ensuring the smooth, efficient and compliant running of the practice as a whole
• Take responsibility for all cash transactions and end of day summaries
• Providing and maintaining an excellent service to patients, quality of service, cost and delivery of performance in accordance with the company strategy, targets and mission statement
• Providing support and direction to enhance performance, skills and knowledge of practice staff
• You will coach, lead, develop and support a high performing team
• You will plan & drive the income targets for the practice
• Monitor KPIs & support clinicians to achieve both NHS & private targets
• Maintain good communication within the practice, to include regular practice staff meetings
• Be able to manage conflict/difficult conversations & situations and deal promptly with issues/complaints when they arise
• Deliver and source staff training/development for the practice team

The job role would ideally suit someone with dental management experience or someone looking to make the step up from a senior nurse or senior receptionist.

Please send your CV, along with a covering letter telling us why you are applying for this position and detailing the skills you will be bringing to the role.