Dental Receptionist

Borrowash Dental Centre is situated in the heart of Borrowash. We are a friendly practice offering quality private and NHS treatment to both adults and children in a relaxed environment. We aim to give our patients the best possible care whilst offering an extensive range of procedures to help our patients achieve the highest standards of dental health.

Borrowash Dental Centre are seeking a dental receptionist with good interpersonal, verbal and written communication skills.

The job of a dental receptionist involves:

• Providing full and comprehensive reception duties dealing with general and complex enquiries, arranging dental appointments and providing information asked by patients and general public, either by telephone or face to face.

• To answer the telephone, exercising initiative when required to respond to general enquiries and/or pass on messages as appropriate, accurately, legibly and swiftly. This also includes registered and unregistered patients seeking immediate dental care.
• Receive, collate, process and distribute all incoming mail.
• To maintain appropriate filing systems, so that information is stored securely and is easily retrievable. Ensuring all paperwork is prepared for the clinical session, that x-rays and laboratory work are available, and filed, where appropriate at the end of the working day. Processing forms, ensuring all correct patient information is entered accurately.
• Taking payments of cash, cheques and any payments made by debit/credit card through CHIP and PIN machines which are logged correctly through the cashbook and dental software.

• Ordering and maintaining stationary supplies.

The applicant must:

• Have the ability to calm and reassure nervous or anxious people.

• Have an interest in the welfare of patients, with a mature, friendly, confident and caring nature.

• Be punctual and have good time-management skills.

• Be honest, trust-worthy and reliable.

• Be organised.
• Have enthusiasm and a flexible attitude.

• Ability to use own initiative and be proactive.
• Willingness to study and learn new skills.
• Act in a professional manner
• Have the ability to prioritise tasks.