Dental Receptionist

Overview of Company
Perfect Profiles Dental Implant Centres are an England based clinic group focusing on Implants and Cosmetic dentistry and has an excellent reputation for providing quality dental treatment at affordable prices to UK residents.
Location of our Clinic: Wolverhampton, West Midlands

We are looking for a full-time receptionist to assist in the daily planning and affective running of the dental practice Mon-Fri between 8.30am – 5.30pm.

Bank Holidays the clinic is closed and you will receive 20 days annual leave (increasing by 1 day each year of successful service up to 25 days + bank holidays).

Renumeration will be discussed based on experience.

Purpose of the job

Serves Patients by greeting, welcoming, and assisting them in filling out the relevant forms, ensuring the patients journey through to the end appointment runs smoothly and Assists, monitors and maintains all patient paperwork and Reception Administration.

Responsible to: Practice Manager

Receptionist Job Duties:

• Welcomes Patients by greeting them, in person or on the telephone; answering or referring inquiries.
• Maintains security by following procedures; monitoring visitor’s book.
• Maintains continuity among the Dental Team by documenting and communicating actions, irregularities, and continuing needs with appointments.
• Assists the dental team by helping the patients understand their treatment plans.
• Maintains chip and pin by following manufacturer's instructions to ensure smooth payment transactions
• Maintains the monitoring, security and action on incoming and outgoing lab work; Patients correspondence, Stationary stock control, Patients files, Cash float, Refunds and Cashing up at the end of the day.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results in various treatment and communication logs as needed.

 The job description is a guide to responsibilities and is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

It will be periodically reviewed and may be amended by agreement from time to time.