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receptionist

Employer
Parkside Dental Centre
Location
GU21 3LQ, Woking
Salary
£9.00 to £10.00 per hour depending on experience
Closing date
28 Mar 2020

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Organisations
Independent Dental Practice
Job Type
Receptionists
Contract Type
Salaried Permanent
Hours
Full time
Practice Type
Mixed (NHS/Private)

Job Details

Dental Receptionist

Employment Duties:

You will provide comprehensive reception service to the practice, answer the telephone and deal with all enquiries sensitively and appropriately, communicate effectively with all personnel and effectively scheduling patients to ensure best use of the practitioners’ time.

Main Duties and Responsibilities:

Provide full and comprehensive reception duties dealing with general and complex enquiries, arranging dental appointments  and providing information asked by patients and the general public, either by face to face contact or by telephone

 

To answer the telephone, exercising initiative when required to respond to general enquiries and/or record/pass on messages as appropriate, accurately, legibly and swiftly.  

 

Receive, collate , process and distribute all incoming mail and all outgoing mail is dealt with immediately  

 

To establish and maintain appropriate filing systems so that the information is stored securely and is easily retrievable. Ensuring all paper work, if any, is prepared for the clinical session, that X-rays and laboratory work are available and files, where appropriate at the end of the working day. Processing FP17 forms, ensuring all correct patient information is entered accurately  

 

Creating patient records accurately, ensuring no duplication (if manually created) by checking date of births etc. archiving records that are duplicates, where patients have left the practice or deceased. Ensuring all medical histories are updated to ensure all patient personal details is accurate. Filing all documents. Scanning all incoming relevant documents into patients records Checking all patients financial records are correct and up to date for the purpose of audits. Preparations of cashbook reports, ensuring monies are dealt with and accounted in accordance with financial instructions. Payments of cash, cheques and any debit/credit card payments through CHIP and PIN machine logged correctly through the cashbook and dental software. Reconciliation statements made, checked and sent to financial services. Unpaid accounts – frequently have to contact patients about unpaid accounts, liaising with the finance department about this.  Making sure payment for treatments are collected Ordering and maintaining stationary supplies, to provide an adequate supply of stock for all staff ensuring dispatch to correct location and tidiness of stock cupboard/room To ensure patient confidentiality is maintained in respect of personal information in accordance with NHS Policies and Statutory Legislation To review and implement any new administrative processes

Company

Multisite practice Owner, based in Surrey. 

Mixed practices and private. 

 

Company info
Website
Telephone
01483766355
Location
Parkside Dental Centre
goldsworth health centre
Woking
Woking
Surrey
GU213LQ
GB

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