Practice Manager

This position is available for a Practice Manager for an NHS dental practice in the area of Belle Isle in South Leeds.  The position would involve a mixture of duties (as outlined below).

There is a opportunity to assist the practice in increasing the private potential of the treatments offered by the practice.

Work Experience

Previous practice management experience in a Dental Practice setting would be ideal.

It would also be ideal for the suitable candidate to have GDC registration as a Dental Nurse.

If the right candidate is available then relevant training to lead to a practice management qualification can be provided as part of the role

Job role

Ensure the efficient day-to-day management of the practice

Personnel

• Take line management responsibility for dental receptionists and dental nurses including responsibility for motivation, objective-setting and appraisals
• Arrange for and undertake the recruitment and selection of permanent and temporary staff
• Arrange staff inductions and training
• Organise disciplinary and grievance arrangements
• Keep and monitor staff records particularly regarding sickness absence and annual leave
• Keep the practice’s contracts of employment up to date
• Co-ordinate arrangements for appraisal
• Organise, attend and participate in practice meetings

Finance

• Take responsibility for and supervise all banking procedures, including deposits, payments and checking bank statements
• Take responsibility for and supervise NHS activity returns and receipts, checking monthly schedules
• Arrange the payment of all staff and associates
• Ensure the operation of the patient payment policy and the collection of outstanding debts
• Check invoices and prepare payment cheques for signature

Patients

• Ensure the operation of the patient recall system
• Ensure the operation of the practice complaints procedure
• Deal with patient queries which cannot be dealt with by other team members
• Keep the practice leaflet and other patient communications up-to-date

Administration

• Keep all practice documentation up-to-date, including policies, procedures and handbooks
• Ensure the maintenance of the practice computer system
• Produce and implement the practice marketing plan
• With the practice owner, deal with practice mail

Equipment and health and safety

• Liaise with sales and suppliers’ representatives as necessary
• Ensure that there is an efficient stock control and supply procedure
• Ensure practice compliance with health and safety requirements
• Ensure that practice equipment is serviced and maintained

Data Protection Officer duties

• Ensure the practice is informed of their obligations arising from data protection law as relevant to the practice
• Monitor the compliance with data protection law and remedy deficiencies or raise them with the practice owner
• Ensure staff are aware of relevant aspects of data protection law and of their duties and responsibility relating to data protection and patient confidentiality
• Seek advice where necessary, and provide advice to the practice and practice staff regarding data protection law
• Complete, where necessary, data impact assessments; seeking advice as appropriate
• Co-operate with and act as a contact point for the Information Commissioners Office, as appropriate.

Other duties

• Support the practice owner(s) in ensuring compliance with regulatory requirements (e.g. CQC)
• Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse or receptionist)
• Arrange and attend refresher and update training for medical emergencies and CPR
• Carry out Dental Nursing duties (if staffing numbers are reduced)

Job Type: Full-time (may consider Part-time if the suitable candidate is found)

Salary: £12.00 to £14.00/hr (negotiable depending on experience)